Terms & Conditions

1. About Us

2. Booking & Appointments

3. Deposits & Payments

4. Cancellations & Rescheduling

We understand that plans change. To cancel or reschedule your appointment, please contact us with at least 48 hours notice. Cancellations made with less than 48 hours notice will result in the forfeiture of your deposit. Repeated late cancellations or no-shows may result in a requirement for full payment upfront for future bookings.

5. Medical Suitability & Consultations

6. Aftercare & Results

Results from aesthetic treatments vary between individuals. We cannot guarantee specific outcomes. All aftercare instructions provided by your practitioner must be followed to minimise the risk of complications. We are not liable for any adverse effects resulting from failure to follow aftercare advice.

7. Complaints

our contact page

. We will acknowledge your complaint within 5 working days and aim to resolve it within 28 days.

8. Intellectual Property

9. Limitation of Liability

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Changes to These Terms

We reserve the right to update these Terms and Conditions at any time. Any changes will be posted on this page with an updated date. Continued use of our website or services after changes are made constitutes your acceptance of the revised terms.

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